Terms and Conditions

Welcome to Get Peak Tutors LLC. By accessing or using our website and online tutoring services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before enrolling in any course or booking a session.

1. Services Offered

Get Peak Tutors LLC provides personalized online educational tutoring, test preparation, and academic support services. We connect qualified tutors with students seeking academic improvement. All tutoring sessions are conducted virtually through authorized digital platforms.

2. User Accounts & Registration

To schedule sessions, students or parents/guardians must register an account with accurate details.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • If the student is under 18 years of age, a parent or legal guardian must grant consent and manage payment billing.

3. Scheduling, Cancellations & Refunds

  • Booking: Sessions must be scheduled at least 24 hours in advance through our official booking system.

  • Cancellations: If you need to reschedule or cancel a session, you must notify us at least 24 hours prior to the scheduled time. Cancellations made with less than 24 hours’ notice may result in the full session fee being charged.

  • Refund Policy: Payments for completed tutoring sessions are non-refundable. If you are dissatisfied with a session, please contact our support team within 48 hours to discuss potential rescheduling or tutor replacement.

4. Payments and Subscriptions

All fees for tutoring sessions, packages, or monthly plans are payable in advance. Payments are processed securely via third-party payment providers. Get Peak Tutors LLC reserves the right to suspend or cancel sessions if payments are declined or overdue.

5. Intellectual Property

All study materials, practice tests, guides, curriculum notes, and website content provided by Get Peak Tutors LLC remain the exclusive intellectual property of the company. Users are granted a limited license to use these resources for personal educational purposes only. Unauthorized redistribution, recording of sessions, or selling of materials is strictly prohibited.

6. Code of Conduct

Students and parents are expected to maintain professional and respectful behavior during all tutoring sessions. Harassment, abusive language, or inappropriate conduct toward tutors will lead to immediate account termination without refund.

7. Limitation of Liability

While we strive to provide the highest quality academic assistance, Get Peak Tutors LLC does not guarantee specific grades, test scores, or academic outcomes. We are not liable for technical interruptions caused by internet failures or third-party platform downtime.

8. Contact Us

For questions or concerns regarding these Terms and Conditions, please reach out to us:

  • Email: info@getpeaktutors.com

  • Company Name: Get Peak Tutors LLC